Setting up your website template:
 
When SPAM stops our eMail to your Inbox...

or

 You need to Confirm your Subscription to one of our Newsletters:

 

Web Site Under Contruction

Here's how to add us to your Yahoo whitelist:
 

Yahoo Users

... Check Inbox AND Bulk Folder

NOTE: Yahoo Services are often unreliable. It sometimes takes hours or even up to 4 days to get a confirmation email from yahoo. If you do not get one in 5 minutes, resubmit on the previous page and enter a non yahoo email you have that use frequently.

Here's how to add us to your Yahoo whitelist:
1. Open your Yahoo mailbox
2. Click "Mail Options"
3. Click "Filters"
4. Next, click "Add Filter"
5. In the top row, labeled "From Header:" make sure "contains" is selected.
6. Click in the text box next to that drop-down menu, and enter the address in the "From" line of our e-mail message (Please select the e-mail address from the list provided)
7. At the bottom, where it says "Move the message to:" select "Inbox" from the menu.
8. Click the "Add Filter" button again.

 

 

If you're using AOL, here's how to receive our e-mails:

1. Go to "Mail Controls"
2. Select the screen name we're sending your e-mail to
3. Click "Customize Mail Controls For This Screenname."

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain: knowallbooks.comFor AOL version 8.0: Select "Allow e-mail from all AOL members, e-mail addresses and domains”. Then…

1. Click "Next" until the Save button shows up at the bottom
2. Click "Save."

 

To receive my emails with Hotmail, please follow these steps if you're having trouble:

1. Click the "Options" tabb
2. Under "Mail Handling" select "Safe List"
3. In the space provided, enter the address in the "From" line of this e-mail
4. Click "Add"
5. When you see the address you entered in the Safe List box, click "OK.


 

 

Having trouble downloading a Report or InfoGuide?

Download Instructions:

Above you can see the download link for the files that accompany your order.  Click on the link with your RIGHT mouse button and you will see a menu like the one to the right open up.

In Internet Explorer Choose "Save Target As..." and download the file to your desktop (in Netscape you choose "Save Link As..").  

Once you select the "save target as" or "save link as" entry, a download screen will appear asking you where you want to save the file to on your computer.

The download screen will appear like this...

You should save the file to your "Desktop" or another folder you can easily find.  Once you have downloaded the file, go to your desktop or the file you saved it to and double click the file to open it. 

Opening And Using Your Files:  You'll need a zip utility to un-pack the zipped files. If you don't have a zip utility on your PC you can get a Free trial version of WinZip here

 

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